I received the steamer with very large visible scratches on the top. If I wasnt in such dire need for the steamer I would have returned it. I thought oh well its just cosmetic so I kept it. Then after I threw out all the packaging etc. one of my clients complained that as she was being steamed, large "spits" of water kept hitting her randomly in the face from the steamer. This is very scary because it could potentially burn someone. I also dont like that the spray of steamer is very weak! I have to almost put the flow right on the client's face to have them feel it. Pretty Dissappointed, but I really needed a steamer and couldn't afford to go without one while a return would have been in process.
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